Technical Assistance Coordinator

02 September 2024

Kyiv/ Lviv (preferable) 

ERA BACKGROUND 

Ukraine’s efforts to win the future – emerging from Russia’s full-scale war ready to accelerate its development as a sovereign, independent, democratic, and prosperous state – require a dynamic, inclusive economic recovery. Through partnerships with the government and robust private sector engagement, ERA has supported economic growth and resilience in Ukraine since 2018. Following Russia’s brutal invasion of Ukraine in February 2022 and subsequent occupation of the part of Ukraine, ERA shifted from its focus on Eastern Ukraine to cover development priorities across the country that address Ukraine’s urgent needs in export logistics and infrastructural improvements. 

AGRI-UKRAINE GRAIN EXPORT LOGISTICS 

USAID’s Economic Resilience Activity (ERA) is one of USAID’s core partners implementing the $350 million Agriculture Resilience Initiative – Ukraine (AGRI-Ukraine) that was established in 2022 to bolster Ukrainian agricultural exports and alleviate the global food security crisis exacerbated by the war. Under AGRI-Ukraine, ERA partners with public and private companies to complement and leverage urgently-needed grain transportation and transshipment investments. 

INFRASTRUCTURAL IMPROVEMENTS 

ERA also directly supports the Government of Ukraine, including the State Agency for Restoration and Development of Infrastructure of Ukraine (SARDI), the State Customs Service and Ukrainian Railways, to upgrade 42 of Ukraine’s border crossing points (BCPs). Modern and more efficient border infrastructure and customs procedures will reduce export costs and increase export capacity, enabling Ukraine to scale trade and advance its path to EU integration. 

ENERGY AND EMERGENCY RESPONSE (EER) SUPPORT  

As one of USAID’s most flexible activities that responds to emerging and/or emergency needs, ERA is expanding its interventions that assist Ukraine businesses, communities or individuals in the fall and winter (September 2024-December 2025). The goal is to minimize the impact on the Ukrainian people and economy given recent power deficits. This is an adaptive component and ERA may also need to respond to other emergency needs in the face of ongoing Russian aggression and attacks on Ukraine’s critical infrastructure. 

JOB OVERVIEW  

The Technical Assistance Coordinator will play a pivotal role in ERA’s mission by overseeing and coordinating technical assistance efforts within the BCP Equipment and System Support team. This position is essential in supporting the team to ensure the successful implementation of activities and the timely completion of reporting requirements related to improving the efficiency of border crossing points (BCPs). The focus will be on optimizing BCP operations to handle increased cargo volumes, particularly grain and other essential commodities. Based in Kyiv or Lviv (preferable), the Technical Assistance Coordinator will report directly to the Senior Manager for BCP Support and work closely with the BCP Director to ensure alignment and consistency in reporting and follow-up activities across the team. 

RESPONSIBILITIES: 

  • Coordinate Technical Assistance Efforts: Oversee and facilitate the coordination of technical assistance activities within the BCP Equipment and System Support team to ensure efficient implementation. 
  • Stakeholder Communication: Serve as a key point of contact for internal and external stakeholders, facilitating clear communication and collaboration across teams and with relevant authorities. 
  • Support Activity Implementation: Assist team members in planning, executing, and monitoring activities related to enhancing BCP operations, ensuring timelines and objectives are met. 
  • Reporting and Documentation: Prepare, review, and submit regular reports on project progress, challenges, and outcomes to the Senior Manager for BCP Support and the BCP Director. 
  • Data Collection and Analysis: Gather, analyze, and report data related to BCP performance, ensuring that insights are used to inform decision-making and improve operational efficiency. 
  • Deliverable Management: Track and manage the timely completion of project deliverables, ensuring all outputs meet the required standards and are properly documented. 
  • Team Coordination: Facilitate regular team meetings and coordinate follow-up actions, ensuring all team members are aligned and informed on project priorities and deadlines. 
  • Problem Solving and Troubleshooting: Identify potential issues in project implementation and work with team members to develop and implement effective solutions. 
  • Compliance Monitoring: Ensure that all technical assistance activities comply with USAID regulations, project guidelines, and local legal requirements. 
  • Continuous Improvement: Proactively seek opportunities to enhance the efficiency and effectiveness of BCP operations, recommending and implementing process improvements where applicable. 

QUALIFICATIONS 

  • BA/MA degree in International Development, Project Management, Business Administration, Logistics, Economics or a related field; 
  • At least 5 years of experience providing technical assistance to humanitarian or development programming in Ukraine or similar country context; 
  • Demonstrated technical experience in the private sector;  
  • Excellent communication skills with people at all levels of an organization and partners; 
  • An energetic, forward-thinking, and creative individual with high ethical standards and appropriately professional image; 
  • An extremely well organized and self-directed individual with sound technical skills, analytical ability, good judgment, and strong operational focus; 
  • Fluency in English and Ukrainian is required. 

JOB EXPECTATIONS: 

In this position, you are expected to share the DAI four core values:  

  • Integrity: commit to civil and ethical behavior, play by the rules, and do the right thing;  
  • Responsibility: be accountable to clients, partners, grant recipients, beneficiaries, colleagues, and communities where we work. If you fall short, you own up, fix the problem, and get it right the next time; 
  • Excellence: adhere to the highest technical and professional standards in innovation, learning, and service; 
  • Global Citizenship: respect the cultural diversity and treat everyone everywhere with professionalism and dignity to make the world a better place.  

WE OFFER 

Contract length: 12-month employment agreement with a possibility of extension. 

Benefits Package: 

  • 28 calendar days of annual leave 
  • 10 days of internal well-being paid leave per annum 
  • Medical Insurance for ERA staff and their families 
  • Life Insurance for ERA staff 
  • Coverage of all expenses for the business trips 
  • Military reservation is possible and granted if you are on a relevant military register 

Start date: October 2024 

Application process 

All applicants must send a cover letter and updated CV (no longer than four pages) in English to ukraine@dai.com  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran. 

Closing date for applications: September 15, 2024. 

For further information about DAI GLOBAL LLC, please consult our website era-ukraine.org.ua.