FARMER FROM DONETSK OBLAST RESUMES FARM OF 150 GOATS IN VOLYN

08 November 2022

Serhii Svyrydenko, a farmer and ATO veteran from Donetsk Oblast, founded a goat farm in 2016 in the village of Ivanopillia, Kostiantynivka community. He produced craft cheese and meat delicacies under the trademark Kozatske Podviria. Svyrydenko received several grants, invested his own money, developed new products, and participated in fairs and festivals organized by USAID Economic Resilience Activity (ERA). But the full-scale war forced the farmer to seek shelter in a new place.

In April, ERA, together with the Reforms Office team at the Ministry of Economy, began holding dialogue platforms on business relocation to safer regions. Svyrydenko participated in these events, learning about the experience and difficulties of other entrepreneurs, but did not dare leave his home until July.

Sales were falling, some customers left, and when shelling caused power outages, Svyrydenko decided it was finally time to go. Without an electric pump, he would not even be able to provide his goats with water from the well.

Svyrydenko scoured Ukraine for a new location. He wrote posts on social networks about his search for premises, and asked for advice on potential places for his animals and production.

“When I traveled around Ukraine, I saw a lot of half-ruined farms that were not suitable to house animals. They required a lot of investment. Then a farmer from Volyn saw a post about me on social media and wrote, saying he was ready to take me in. I had no other options, so I agreed to come to him with my goats,” says Svyrydenko.

The second challenge was the relocation process itself. The farmer had to transport not only equipment, but 150 Nubian goats. Svyrydenko rented a large vehicle for the move from Donetsk Oblast to Volyn. In addition to his animals, the farmer took a tractor and trailer, cheese dairy equipment, and a refrigerator for meat products.

Now the goats are grazing near the new farm, and adapting to the taste of grass in the village of Didychi, Olytska Community. Grass differs in different regions of Ukraine, affecting animals’ digestion, as farmers know. Svyrydenko needs help to buy winter feed — at home in Donetsk Oblast, his goats ate 30 tons of hay over the winter. After the first snow, they will need to be fed indoors with hay and beets.

Meanwhile, he and his partner Ivan Budem are repairing the farm where the goats will spend the winter. In the neighboring village of Horynivka, Svyrydenko has rented a sausage workshop, where he has already started making his first batch of dried meat and brynza cheese. He has hired a displaced woman from Kostiantynivka, who now lives in the same village, to help in the shop.

“I haven’t lost heart and I am ready to work, although a lot of things were left at home and I need to start again here, in a new place. Now there is grant support – I recently won a grant from the Danish Refugee Council and will receive new modern equipment for the cheese dairy, including a refrigerator and cheese-making machine. With a grant from the Ministry of Veterans Affairs, I will be able to buy a car to transport raw materials and deliver products,” says Svyrydenko.

In Volyn, the farmer is already getting acquainted with the locals, who recently invited him to cook his specialty pilaf over an open fire, as he used to do at fairs and festivals of craft producers.

To become successful again, the entrepreneur is ready to work hard, and to return to his native Donetsk Oblast with new experience after the victory of Ukraine.

IMPLEMENTATION OF FOOD SAFETY SYSTEM AT SNAIL FARM IN ZAPORIZHZHIA

03 November 2022

Under the Zap.Ravlik trademark, a family of entrepreneurs from Zaporizhzhia grows snails and produces snail fillets and pâtés. With USAID Economic Resilience Activity (ERA) assistance, they are implementing HACCP (Hazard Analysis Critical Control Points) food safety system.

An ERA consultant explained what measures should be introduced in the production facility, and the entrepreneurs set to work.

First, the consultant explained why it is necessary to follow HACCP rules to the team working in the snail fillet kitchen.

“According to Ukrainian legislation, we must comply with certain requirements at work and introduce this safety system. First of all, it concerns our reputation and our partners’ trust in us and our product,” says Victoria Sorokina, co-founder of Zap.Ravlik. “We are talking not just about medical records for the staff and a change of clothing in the workshop, but more about requirements for equipment, distribution of production areas, movement of personnel in the workshop, and the arrangement of equipment. We have already divided the kitchens: in one we work with fresh fillets, which we bring straight from the snail farm; in the other we make snail pâtés and other delicacies. We also need different sinks, refrigerators, and separate containers for storing and processing products, so that the smells do not mix. This is all very important for making a quality product.”

After fulfilling all the requirements, the entrepreneurs plan to invite a company that will check the standards have been met and then issue a certificate.

“Now we deliver our products to stores and restaurants. We attach a quality certificate to every batch ordered from us. We’ll be able to declare to our partners that we also have a HACCP certificate,” says Sorokina.

The Sorokin family also have the idea to develop a franchise. They received offers to sell snails and snail products even before the war, but the entrepreneurs did not know how to organize it at the time. Now they are learning more about franchising (selling products from other entrepreneurs under the owner’s trademark).

“Before the war, we participated in many festivals and fairs, and traveled everywhere with our tiny branded company. People approached us and asked about cooperation. When the war started we had no time for this, as we had to save our business and survive ourselves. But now that our sales point in Zaporizhzhia is becoming more and more popular, the question of franchising has come up again, and entrepreneurs from different cities of Ukraine are contacting us. We are studying this issue in detail, but we need money to prepare the initial agreement for further distribution of the franchise,” says Sorokina.

The family believes that they will implement everything they plan, and after the victory of Ukraine, they will visit festivals again to offer their delicious snail products.

 

IT COMPANY FROM DONETSK OBLAST OFFERS TO DEVELOP CHATBOT FOR VOLUNTEER ORGANIZATIONS

Information Technology
02 November 2022

After the beginning of Russia’s full-scale war against Ukraine,  Solution Mentors  IT company left Kramatorsk and evacuated to Mukachevo, Zakarpattia Oblast.

The company, founded 20 years ago, now unites more than 100 developers. Solution Mentors provides 90% of its software development services for the US and European markets. The company’s expertise is related to solutions for document management, multi-channel contact centers, the banking sector, digital security in companies, and protecting information.

“Special thanks to our foreign clients who have not stopped cooperating with us. From the first days of the war, when dozens of our employees were leaving dangerous cities, our clients understood these challenges. Some people could not work, as they were looking for housing and were evacuating their families. We already had experience in 2014, and when we left Kramatorsk and opened offices in Kyiv and Mukachevo this experience came in useful now as well,” says Danylo Tretiakov, Head of Solution Mentors IT company.

Communication support during the company’s relocation was provided by USAID Economic Resilience Activity (ERA). Despite relocations and other challenges, the IT company did not stop working, and programmers continued to provide services to foreign partners.

Recently, the company, which is one of the founders of Donechchyna IT cluster, took part in the largest IT conference in eastern Europe, which took place in Lviv IT Arena. ERA financed the participation of representatives of ten clusters from different regions of Ukraine.

During the two-day event, Yevhen Chevichalov, head of the marketing and sales department of Solution Mentors, talked to representatives of the IT community from different regions of Ukraine and the world, and found out where colleagues were moving to and what they would work on.

“It was interesting to hear how IT clusters interact; how they communicate internally and externally, and to meet colleagues. I hope that joint projects may arise after this. We already have ideas for cooperation with the Mariupol IT cluster, which currently has a space in Mukachevo to train young people in IT specialties,” says Chevichalov.

During the IT conference, participants talked about training specialists for the IT industry. Before the start of Russia’s full-scale aggression, Donechchyna IT cluster planned to create an educational center in Kramatorsk, which would train specialists for the needs of IT companies. This idea remains relevant, although the location has changed.

“IT companies have a constant need for personnel training. That is why two years ago with ERA assistance we created a cluster. We planned that one of its tasks would be training of IT specialists. Now we have submitted a grant application to open such a center in Mukachevo. If we manage to implement this idea, then later, after the victory of Ukraine, we will be able to scale it in different cities and regions of Ukraine. In order to implement the idea, a grant application was submitted to ERA for the creation of such a center. Now we see that the demand for IT specialists continues to grow. It is possible to prepare a tester in a few months, and then continue to train him or her in the company,” says company head Tretiakov.

Currently, ERA is organizing free business training for the company’s employees and plans to rent office space for the needs of the cluster, which will be able to hold meetings with partners and plan its work.

Solution Mentors specialists are ready to create for free a chatbot for volunteer organizations and public organizations helping temporarily displaced persons and the army, who need constant communication with people and fast information processing.

“We are ready to create such a chatbot for free for those volunteer or public organizations that need automation of communication processes. Volunteers told us that now people fill out a lot of Google forms, and write to foundations or charitable organizations on social networks about their needs. This information needs to be processed and it takes a lot of time. We have experience in this field and are ready to help. Usually, it takes a long time to collect information by phone, and the lines are overloaded. The chatbot will help to process applications automatically. It can speed up the work several times and solve the problem of some requests getting lost,” Tretiakov says.

Those interested in such a chatbot can write to the company at: contact@solutionmentors.com

UKRAINIAN AGRICULTURAL PRODUCERS LOOK FOR PARTNERS AT PARIS EXHIBITION

16 October 2022

Economic Resilience Activity (ERA) supported its partners Famberry, Trade House Kalynivka and Sady Donbasu LLC to expand into western markets through their participation in Salon International de l’alimentation (SIAL), which took place in Paris on October 15–19.

SIAL is one of the largest international events for agricultural producers, attracting about 300,000 visitors from around the world every year.

Famberry owns the largest cornel orchards in eastern Europe, which are located in Zaporizhzhia Oblast. Since the beginning of the war the territory has been under occupation, and the owners currently do not have access to the orchards. However, they managed to export frozen berries and have launched production of cornel jams, pastilles, sauces and other delicacies in Dnipro. In western Ukraine, a beverage producer makes cornel liqueurs.

“We lost this year’s harvest, as there is no access to the orchards. We have 40 tons of cornel in stock, which can be processed and sold. At the same time, we are interested in finding partners abroad who are ready to buy our products, so we are taking part in this exhibition. Participation in such events is effective – people abroad learn about our company, and we receive orders. It also contributes to the promotion of cornel. We believe that soon we will be able to return to our orchards, but until then we are doing our best to save our business during the war,” said Yelyzaveta Olshanska, co-owner of Famberry.

Sady Donbasu managed to evacuate the sorting line they received under an ERA grant from Donetsk Oblast to Zakarpattia. At the exhibition in Paris, the company representatives looked for partners interested in cooperation with Ukrainian business.

“We signed an agreement for sorting apples with a local business in Zakarpattia. Today customers want to buy high-quality sorted apples in the supermarket, and we have such sorting experience. We will invite other businesses to cooperate by offering our sorting services. We also have export experience, so we are ready to share it. Processing companies are more widely represented at this exhibition; we will be looking for partners who need raw materials and sorting services,” said Financial Director Serhii Ostapets.

Representatives of Kalynivka trade house attended the exhibition because they are interested in finding new partners and markets, including foreign ones, for their products. The company grows vegetables in greenhouses in Kyiv and Vinnytsia Oblasts and in open ground in Kherson and Mykolaiv Oblasts. The company has temporarily lost part of its capacities due to shelling and occupation.

“European producers and traders from Poland, Portugal, France, the Netherlands, Greece, Lithuania and Latvia, as well as countries such as Kenya, Peru, and Colombia are interested in our tomatoes, as they don’t know so much about Ukrainian producers who can offer a quality product. It is important to promote Ukraine, because we are a country with high growth dynamics despite the current situation,” says Marketing Director Tetiana Medzhytova.

This year the exhibition in Paris was attended by representatives from more than 100 countries. Participants presented their business potential and held negotiations with potential partners from the United States, the European Union and the Middle East.

Recently, a food exhibition was held in Madrid, which was attended by companies from Ukraine.

GUIDELINES WITH RECOMMENDATIONS DEVELOPED FOR RELOCATED BUSINESSES AND HOST COMMUNITIES

12 October 2022

Two handbooks, “Guidelines on business relocation” and “Guidelines for the host community”, have been developed by experts from the public organization GoLocal with USAID Economic Resilience Activity (ERA) assistance.

The authors of the guidelines worked with host communities and summarized the experience of enterprises that moved their production facilities to safer regions after the beginning of Russia’s aggression. The lessons learned were systematized and published in the form of recommendations.

“Based on practical experience during the program, we have developed and summarized key recommendations for enterprises that have already relocated to other regions, are planning to, or are currently in the process of moving. We cover situation analysis; finding possible locations for business relocation; preparing the company for relocation and the process itself; launching the company’s activities in a new place, and a checklist for resuming company operations. We have also created a guide for host communities, as it is necessary to assess the community’s capacity for receiving new enterprises; create a team for attracting businesses to the community; identify key stakeholders for receiving displaced enterprises; look for business premises, and help with integrating the enterprise into the economic and social life of the community. We hope that these guidelines will be useful for both entrepreneurs and communities, and the recommendations and checklists will have practical application and be able to facilitate processes related to the transportation of business capacities and resumption of work,” says author of the handbooks Lidia Pashchuk, economics Ph.D, associate professor and project expert.

The guidelines in Ukrainian is available at the link – https://golocal-ukraine.com/news-uk/posibnyky/

The Business Advisory Support Initiative for relocated small and medium enterprises is implemented with the assistance of ERA.

ENTREPRENEURS IN LVIV MAKE DISHES FROM COFFEE GROUNDS AND BIODEGRADABLE CANDLES WITH AROMAS OF CITIES

28 September 2022

Rekava startup, making a unique biodegradable product from recycled coffee grounds, was founded by two like-minded people in Sumy two years ago. Yurii Tustanovskyi and Dmytro Bidiuk produce coffee cups, candles and pots. Their mission sounds global – using daily habits to save the planet from single-use plastic and other non-degradable waste in landfills. But it is by small daily steps that they make it a reality.

With their savings, the innovators purchased a press and equipment for drying and cleaning coffee grounds, and started to create.

“Dmytro and I love coffee, and we know what amounts of coffee grounds are left in coffee shops every day. A huge number of disposable dishes are thrown away as well. Many coffee shops use paper utensils, but that doesn’t mean they are environmentally friendly. We created our eco-product (coffee cups) from a material that is not harmful but friendly to the environment. Coffee grounds are perfect for this,” says Tustanovskyi.

Helped by Bidyuk’s technical education and Tustanovskyi’s economic background, the entrepreneurs began creating the first product samples in their small laboratory. They tested, developed specifications, worked on the design, and had already found their first customers. But then Russia’s full-scale war against Ukraine began.

In April, thanks to a state business relocation program, the entrepreneurs moved their equipment to Lviv where they developed Rekava Candles – scented candles in biodegradable containers.

“We wanted to create a product that would give people a feeling of coziness and be associated with home. We decided to produce decorative candles with aromas of cities and regions of Ukraine. To make them eco-friendly, we decided to use soy wax, to which we add different scents. The containers for these candles are made from coffee grounds,” says Tustanovskyi about the new product, which was born during wartime.

Rekava has created a series of six scented candles with different city scents. Kyiv is the smell of lilacs and chestnuts; Donetsk is scented with rose; Lviv smells of coffee; Crimea of grapes; Kherson of watermelon, and the Carpathians of herbs and honey.

After posting information about the product on social networks the manufacturers received many messages and ideas, including to expand the range of aromas to other cities of Ukraine. Now they are working on creating five new scented candles in their craft laboratory. Recently they sent a test batch to four countries of the European Union. The entrepreneurs hope that Europeans will like their unique eco-candles with the aromas of Ukraine, and that they will be able to enter the EU market.

The Rekava team realized that they need industrial equipment to manufacture products in large volumes, in particular, coffee cups and flowerpots made of coffee grounds. They applied for a consulting support program for relocated small and medium-sized businesses run by NGO GoLocal, which is supported by USAID Economic Resilience Activity (ERA). The program consultants advised them how to reduce costs, prepare a high-quality business plan and improve business processes.

ERA consultants help to find contractors for the preparation of raw materials, and to enter new sales markets, in particular foreign markets of the EU, as well as with business planning and search for grant opportunities for the purchase of new equipment. The consultants reviewed the sequence of production stages in Rekava’s workshop and helped increase efficiency and productivity. For example, they advised the team not to accumulate products in the warehouse, to avoid unnecessary costs, and thus make tangible savings for the microbusiness.

“We are constantly working to attract financing. We participate in various acceleration programs, as well as competitions to start mass production as soon as possible, because serial production is needed for disposable tableware (coffee cups). Now we supply cups to several coffee shops in Lviv, but the volumes are very small. ERA consultants helped us prepare a presentation for pitching and developed a business model of the enterprise using the Business Model Canvas methodology. This has already helped us: recently we received a UAH 250,000 grant from the state for the purchase of equipment,” says Tustanovskyi.